Unable to update to iOS version 15

Unable to update to iOS version 15

iPhone 6s Plus, iOS 13

Posted on Mar 4, 2024 8:17 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 4, 2024 8:25 AM

If you have iphone 6 Plus then you are stuck at ios12

6S Plus can get ios15

If it really is 6S then what do you see in Settings, General, Software Update?


If you are 2 versions behind and you have a PC or Mac use it to update the phone using USB cable in iTunes or Finder

2 replies

Mar 4, 2024 8:23 AM in response to ThankGod001

Why? What happens when you try? Do you get an error? If so, what does it say?

Settings ➜ General ➜ Software Update

If your iPhone 6s is still running iOS 13 as shown in your device line above, then you may need to update through a computer running iTunes (Windows and older Macs), the Devices App(Windows 10 or 11), or the Finder(Newer Macs).


click here ➜ Update your iPhone, iPad, or iPod touch with iTunes - Apple Support


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Unable to update to iOS version 15

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.