How do I erase a dead iPhone 14 that won’t turn on?
After an apple update my iPhone 14 turned itself off and never came back on. Verizon replaced the phone but I need to return the old one. I’m happy to do this however I want to have all of my personal info. erased first. I was told to erase through iCloud so I did that but it says the phone will be erased once it’s connected to the internet. Since I can’t turn it on I can’t connect to the internet so I have to send it back with all of personal info - photos, banking info, etc. I’m writing to ask if there is any other way. I don't want to pay the fee to Verizon to keep the phone ($1200). But I can’t believe the only option from Apple is to send all your personal info back and pray it doesn’t fall into the wrong hands. Anyone else have this problem? I’ve heard from different people at Verizon that this has been happening. Is it a problem with the phone or the updates? I appreciate any help.
thx.