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Apps on iPad keeps crashing suddenly

my ipad pro, 5th gen 12'9 keeps crashing on random apps like app store or safari. sometimes if i wait for 2 minutes, it'll show a loading sign and just refresh itself. i use it with the magic keyboard 24/7

the storage is fine and it's at 85% battery life,,


[Re-Titled By Moderator]

iPad Pro, iPadOS 17

Posted on Mar 4, 2024 6:15 PM

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Question marked as Top-ranking reply
3 replies

Jun 4, 2024 4:41 AM in response to aoi129

aoi129 wrote:

I’m having this problem and it’s connected to my keyboard… so if I select text or try to edit text any app that I’m using at the time on my iPad crashes. I’m having to type this all in one go, if I spot a mistake I can’t go back and fix it because safari will crash. It happens in all apps. I have: Up to date iOS, full battery, all other apps closed, about 20gb of space free, I don’t see a reason why it’s happening.



Try a forced-restart of your iPad - as this will often clear an isolated software issue:


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.




If the problem persists after performing the restart, it may be necessary to reset your iPad settings. While this reset will not cause any loss of data, as a precaution, it is always wise to ensure that you have a current iCloud or iTunes backup before performing the reset:

How to back up your iPhone, iPad, and iPod touch - Apple Support


When you are happy to proceed, you can perform the reset from iPad settings:

Settings > General > Transfer or Reset iPad > Reset > Reset All Settings


If the problem still doesn’t clear, the next step is to reset the iPad to factory settings:

Restore your iPhone, iPad, or iPod to factory settings - Apple Support


Otherwise, you would be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively and perhaps easier, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad:

Genius Bar Reservation and Apple Support Options - Apple

Jun 4, 2024 1:21 AM in response to cjmmella

I’m having this problem and it’s connected to my keyboard… so if I select text or try to edit text any app that I’m using at the time on my iPad crashes. I’m having to type this all in one go, if I spot a mistake I can’t go back and fix it because safari will crash. It happens in all apps. I have: Up to date iOS, full battery, all other apps closed, about 20gb of space free, I don’t see a reason why it’s happening.

Apps on iPad keeps crashing suddenly

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