I can’t add cards on wallet

Posted on Mar 5, 2024 1:58 PM

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Question marked as Top-ranking reply

Posted on Mar 5, 2024 2:05 PM

There are several possible reasons you might be experiencing issues. So let’s start with a few basic steps. I’ve added links to support articles that may offer solutions to issues you might encounter. 


Are you in a country or region that supports Apple Pay?


Places that support Apple Pay - Apple Support



Does your financial institution support Apple Pay?


Apple Pay participating banks in Asia/Pacific, Africa, Europe Latin America, Middle East and United States - Apple Support



Confirm your region is set correctly.


Change the language and region on iPhone - Apple Support


Change your Apple ID country or region


3 replies
Question marked as Top-ranking reply

Mar 5, 2024 2:05 PM in response to siddique224

There are several possible reasons you might be experiencing issues. So let’s start with a few basic steps. I’ve added links to support articles that may offer solutions to issues you might encounter. 


Are you in a country or region that supports Apple Pay?


Places that support Apple Pay - Apple Support



Does your financial institution support Apple Pay?


Apple Pay participating banks in Asia/Pacific, Africa, Europe Latin America, Middle East and United States - Apple Support



Confirm your region is set correctly.


Change the language and region on iPhone - Apple Support


Change your Apple ID country or region


Mar 6, 2024 11:34 AM in response to Jeff Donald

None of these were the issue for me. I have added other cards, but I cannot add a visa gift card. I keep getting the message card not added, contact the card issuer for help. I did call them and they were no help at all whatsoever. I went through the process 3x with the cs rep on the phone to no avail, at which time they said they would research and call me back and of course never did. Not an urgent issue, but a mystery I would like solved if possible.

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I can’t add cards on wallet

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