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You can continue to find trusted guidance and support on the official Apple Support site.
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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
i want to change my email on my apple id
[Re-Titled by Moderator]
See the following Apple Support article for information on changing the email that you use as your Apple ID: Change your Apple ID - Apple Support
See the following Apple Support article for information on changing the email that you use as your Apple ID: Change your Apple ID - Apple Support
Onno wrote:
Unfortunately it doesn't work like suggested.
The reason for changing the email associated with your Apple-id is that you don't have access to that email, or that it is no longer supported. The verification will still be sent to that email. When I try to redirect the emails to a different one (added, verified, box checked) it still goes to the original one. When you go through the described steps (appleid.apple.com-the only link you get over and over) and managed to change the email address, there is no place where to put the verification code. You're then stuck in a loop.
I suggest you contact Apple Support.
Access to the old email has never been required (the reason many, if not most. people change the email used for their Apple ID is that they have lost access to the old email). See the following for ways to contact Apple: Contact - Official Apple Support
Unfortunately it doesn't work like suggested.
The reason for changing the email associated with your Apple-id is that you don't have access to that email, or that it is no longer supported. The verification will still be sent to that email. When I try to redirect the emails to a different one (added, verified, box checked) it still goes to the original one. When you go through the described steps (appleid.apple.com-the only link you get over and over) and managed to change the email address, there is no place where to put the verification code. You're then stuck in a loop.
Thanks for the reply.
Apple Support is no longer available I'm afraid, being on Catalina and a 2012 macbook pro ;-)
But I succeeded in changing the apple-id email though.
After a couple of attempts I tried MS Edge and then it suddenly worked like advertised.
I think it might have something to do with Safari and Catalina.
I want to change my email on Apple ID
