Safari and BBC Videos

HI,

If you don't have the BBC iPlayer installed, go here. http://www.bbc.co.uk/iplayer/install/

If you still can't view video using the BBC iPlayer...

Uninstall your current copy of the Flash plugin, then reinstall new, then repair permissions.



Uninstall Flash

Install the most recent version of Flash here.

Now repair permissions.


Launch Disk Utility. (Applications/Utilities) Select MacintoshHD in the panel on the left, select the FirstAid tab. Click: Repair Disk Permissions. When it's finished from the Menu Bar, Quit Disk Utility and restart your Mac. If you see a long list of "messages" in the permissions window, it's ok. That can be ignored. As long as you see, "Permissions Repair Complete" when it's finished... you're done. Quit Disk Utility and restart your Mac.





Carolyn 🙂

HI,

Empty the Safari cache from the Safari Menu Bar. If that doesn't help...

From the Safari Menu Bar click Safari / Preferences then select the Advanced tab. Click "Change Settings" where you see: Proxies. If any of the boxes are selected on the left side under: Select a protocol to configure. Deselect those boxes. Relaunch Safari.

If you are running v10.6.2 as your profile indicates, try updating your system software.

Click the Apple Menu (top left corner of your screen) then scroll down and click: Software Updates.

And repair disk permissions.



Launch Disk Utility. (Applications/Utilities) Select MacintoshHD in the panel on the left, select the FirstAid tab. Click: Repair Disk Permissions. When it's finished from the Menu Bar, Quit Disk Utility and restart your Mac. If you see a long list of "messages" in the permissions window, it's ok. That can be ignored. As long as you see, "Permissions Repair Complete" when it's finished... you're done. Quit Disk Utility and restart your Mac.












🙂

Are you in the UK?

Few BBC videos are available for outside the UK.

Can you post the link to one of the videos on the BBC site that doesn't work?

An ordinary Flash video that works for me and certainly should work for you.

As Carolyn suggested some time back, and I know you have already tried it, but try it again:
first uninstall Flash Player, then install the latest version:

The latest version of Adobe FlashPlayer can be obtained from here:

http://www.adobe.com/shockwave/download/download.cgi?P1ProdVersion=ShockwaveFlash

(You can check here: http://www.adobe.com/products/flash/about/ to see which version you should install for your Mac and OS.

You should first uninstall any previous version of Flash Player, using the uninstaller from here (make sure you use the correct one!):

http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_14157

and also that you follow the instructions closely, such as closing ALL applications first before installing. You must also carry out a permission repair after installing anything from Adobe.

Not sure if this has been mentioned yet:

Adding Open DNS codes to your Network Preferences, should give good results in terms of speed-up as well as added security:

If you are using a single computer: Open System Preferences/Network. Double click on your connection type, or select it in the drop-down menu, and in the box marked 'DNS Servers' add the following two numbers:

208.67.222.222
208.67.220.220

(You can also enter them if you click on Advanced and then DNS)

Sometimes reversing the order of the DNS numbers can be beneficial in cases where there is a long delay before web pages start to load, and then suddenly load at normal speed:

http://support.apple.com/kb/TS2296

If your computer is part of a network: please refer to this page: http://www.opendns.com/start/bestpractices/#yournetwork and follow the advice given.

You could also try these codes as well: 4.2.2.1 & 4.2.2.2

If you use a Router, make sure it has the latest firmware installed.

I assure you I have done all that has been suggested in these responses. I really appreciate the comments, but none of them seem to solve the problem for me.

Okay ... checking something that tends to be more of a problem with Safari 5.0.1 playing flash video on the Windows side of things. But it might be worth a try in the Mac context too.

Do you currently have any extensions installed for your 5.0.1?

If so, by way of experiment, try uninstalling and reinstalling the extensions. Can you watch Flash in Safari now?

I had the same problem and it turned out that I'd been over-aggressive with Little Snitch and had blocked WebKitPluginHost which stopped the videos playing in Safari. When I removed this rule, iPlayer started working again.

I had a similar problem, with videos simply not working (no error message but a spinning circle of blobs forever). I'm pleased to say that the new Safari 5.0.3 release has cured BBC video problems here; I'm in UK.

Snow Leopard 10.6.5, Flash 10,1,102,64, ClickToFlash 1.5.4 (BBC site whitelisted). Safari running 64-bit, Flash 32-bit.