Erasing device from find my apple feature

Hi! My phone got recently stolen. I did the things that apple listed on their support website. My sister also helped me with tracking my device, a text message was sent and we trusted that. The next thing that happened is that my device will be removed at a particular date. Is it a phishing scam? ;-;. If so, since I still have enough time before the removal date, can I still prevent it from happening? Or should I just direct it to powermac store?


iPhone 6, iOS 12

Posted on Mar 5, 2024 9:39 PM

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Question marked as Top-ranking reply

Posted on Mar 5, 2024 10:28 PM

Mqz_p wrote:

Hi! My phone got recently stolen. I did the things that apple listed on their support website. My sister also helped me with tracking my device, a text message was sent and we trusted that. The next thing that happened is that my device will be removed at a particular date. Is it a phishing scam? ;-;. If so, since I still have enough time before the removal date, can I still prevent it from happening? Or should I just direct it to powermac store?


It's a phishing scam. The message was not from Apple Support, but from criminals who needed your help to get you to clear Activation Lock (so they could "make your phone their own") – or to provide credentials (pass code, Apple ID and password) that they could use to do that, and/or to rip you off in other ways.


If you have removed the phone from your device list, I don't think there's any good way of adding it back to the list, short of regaining physical possession of the phone. Before, the thieves had a worthless Activation-Locked "brick" (that they could try to pawn off on someone else, in another scam). Now they have a potentially useful iPhone and possibly the means to get into it and rifle through any photos and sensitive information on it (depending upon what information you gave them when you trusted the text message).


You can contact your phone company and ask them to "blacklist" the iPhone. Many carriers will "blacklist" stolen phones, so that the phones will never again get cellular voice, text message, or data service from any carrier who honors the blacklists.

But you should also take precautions to protect any credentials, financial information, etc. which you think might have been compromised by the thieves and phishing criminals. For instance,


If you think your Apple ID has been compromised - Apple Support

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4 replies
Question marked as Top-ranking reply

Mar 5, 2024 10:28 PM in response to Mqz_p

Mqz_p wrote:

Hi! My phone got recently stolen. I did the things that apple listed on their support website. My sister also helped me with tracking my device, a text message was sent and we trusted that. The next thing that happened is that my device will be removed at a particular date. Is it a phishing scam? ;-;. If so, since I still have enough time before the removal date, can I still prevent it from happening? Or should I just direct it to powermac store?


It's a phishing scam. The message was not from Apple Support, but from criminals who needed your help to get you to clear Activation Lock (so they could "make your phone their own") – or to provide credentials (pass code, Apple ID and password) that they could use to do that, and/or to rip you off in other ways.


If you have removed the phone from your device list, I don't think there's any good way of adding it back to the list, short of regaining physical possession of the phone. Before, the thieves had a worthless Activation-Locked "brick" (that they could try to pawn off on someone else, in another scam). Now they have a potentially useful iPhone and possibly the means to get into it and rifle through any photos and sensitive information on it (depending upon what information you gave them when you trusted the text message).


You can contact your phone company and ask them to "blacklist" the iPhone. Many carriers will "blacklist" stolen phones, so that the phones will never again get cellular voice, text message, or data service from any carrier who honors the blacklists.

But you should also take precautions to protect any credentials, financial information, etc. which you think might have been compromised by the thieves and phishing criminals. For instance,


If you think your Apple ID has been compromised - Apple Support

Mar 5, 2024 11:35 PM in response to Servant of Cats

Thank you for this! Apparently, my sister was asked to log in thru the given link last night. I’m not sure if they could still gain access to my cards, shopping credits, etc. since I immediately changed it and even deleted my notes with my pass and all before this happened. Also, I did not kept notes with my new pass etc. As for pictures/videos, no sensitive pics/vids were left since the account was for my studies. I really hope I could still protect my account especially when it comes to my finances.

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Erasing device from find my apple feature

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