iPhone 15 Pro Max unable to receive calls.

Hello,


I have a iPhone 15 Pro Max that I bought a few weeks ago. It is currently running iOs v17.4 and I haven't been able to receive and make calls. I've tried a few solutions from previous discussions but I am unable to get it working.

  • voLTE and LTE are off (using '5G on' option)
  • Call forwarding shows a spinning wheel and I am unable to get it to show the toggle
  • Call waiting also shows a spinning wheel
  • Silence Unknown Callers is off
  • No blocked contacts
  • Tried turning airplane mode off and on
  • Tried restarting my phone


Turning on voLTE and LTE and wifi calling seems to allow me to make calls but I am still unable to receive them so I've turned them all off again.

iPhone 15 Pro Max, iOS 17

Posted on Mar 6, 2024 2:04 AM

Reply
1 reply

Mar 6, 2024 10:21 AM in response to mono69

mono69 wrote:

• Hello,

I have a iPhone 15 Pro Max that I bought a few weeks ago. It is currently running iOs v17.4 and I haven't been able to receive and make calls. I've tried a few solutions from previous discussions but I am unable to get it working.
voLTE and LTE are off (using '5G on' option)
• Call forwarding shows a spinning wheel and I am unable to get it to show the toggle
• Call waiting also shows a spinning wheel
• Silence Unknown Callers is off
• No blocked contacts
• Tried turning airplane mode off and on
• Tried restarting my phone

Turning on voLTE and LTE and wifi calling seems to allow me to make calls but I am still unable to receive them so I've turned them all off again.

Contact your phone carrier If your call fails or you can’t receive calls on your iPhone - Apple Support

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 15 Pro Max unable to receive calls.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.