Not receiving gmail emails

I use Apple Mail under Sonoma and I am not receiving emails via my gmail account, not even one I just sent to myself. My Sent mail shows the email I sent to myself, so I assume SMPT is working but it's not in my Inbox so I assume the problem is with IMAP. Here are the things I did to try and fix it (not necessarily in the order I did them):

  • Took accounts offline and then back on line
  • Force quit mail and restarted it
  • Ran Connection Doctor and SMPT goes green quickly, IMAP goes green after about a minute
  • Restarted my iMac
  • In Apple Mail I deleted my Google account and added it back. While it was loading about 18,000 emails, it found one new email (probably mine) but it's not in my Inbox.

iMac 24″

Posted on Mar 6, 2024 8:21 AM

Reply
3 replies

Mar 6, 2024 8:39 AM in response to MartinLiss

MartinLiss wrote:

• I use Apple Mail under Sonoma and I am not receiving emails via my gmail account, not even one I just sent to myself. My Sent mail shows the email I sent to myself, so I assume SMPT is working but it's not in my Inbox so I assume the problem is with IMAP. Here are the things I did to try and fix it (not necessarily in the order I did them):
Took accounts offline and then back on line
• Force quit mail and restarted it
• Ran Connection Doctor and SMPT goes green quickly, IMAP goes green after about a minute
• Restarted my iMac
• In Apple Mail I deleted my Google account and added it back. While it was loading about 18,000 emails, it found one new email (probably mine) but it's not in my Inbox.

Next step is to get in contact with gmail support or look at their help site.

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Not receiving gmail emails

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