MAJOR PROBLEM. Macbook shuts down whenever it is put to sleep.

MAJOR PROBLEM. I have a 13 Inch M2 Macbook pro. I have had it for a year or two now. There is a serious problem with it. My macbook just shuts down randomly. Whenever it goes to sleep my macbook either restarts or just shuts down resulting me having to switch it on 20 times a day. This is really frustrating. I dont know what settings to change and need support. A lot of times when i just close my lid and I open it again it restarts. Need urgent help.

MacBook Pro 13″, macOS 14.3

Posted on Mar 8, 2024 4:35 AM

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Posted on Mar 8, 2024 6:18 AM

Skene12 wrote:

MAJOR PROBLEM. I have a 13 Inch M2 Macbook pro. I have had it for a year or two now. There is a serious problem with it. My macbook just shuts down randomly. Whenever it goes to sleep my macbook either restarts or just shuts down resulting me having to switch it on 20 times a day. This is really frustrating. I dont know what settings to change and need support. A lot of times when i just close my lid and I open it again it restarts. Need urgent help.



On the M2 SoC - SMC reset equivalent is Shut down, close the lid 30 secs+ , reboot as normal


no resolve—Try a SafeBoot Use safe mode on your Mac - Apple Support




The current stable release of Sonoma including bug fixes, security updates is macOS 14.4

Keep your Mac up to date - Apple Support

Keep your Mac up to date - Apple Support


Uninstall all third party apps that are Cleaners/Optimizers/VPN/Anti-Virus

all known to cause issues on the macOS



3 replies
Question marked as Top-ranking reply

Mar 8, 2024 6:18 AM in response to Skene12

Skene12 wrote:

MAJOR PROBLEM. I have a 13 Inch M2 Macbook pro. I have had it for a year or two now. There is a serious problem with it. My macbook just shuts down randomly. Whenever it goes to sleep my macbook either restarts or just shuts down resulting me having to switch it on 20 times a day. This is really frustrating. I dont know what settings to change and need support. A lot of times when i just close my lid and I open it again it restarts. Need urgent help.



On the M2 SoC - SMC reset equivalent is Shut down, close the lid 30 secs+ , reboot as normal


no resolve—Try a SafeBoot Use safe mode on your Mac - Apple Support




The current stable release of Sonoma including bug fixes, security updates is macOS 14.4

Keep your Mac up to date - Apple Support

Keep your Mac up to date - Apple Support


Uninstall all third party apps that are Cleaners/Optimizers/VPN/Anti-Virus

all known to cause issues on the macOS



Mar 8, 2024 6:14 AM in response to Skene12

One thing you can try is resetting the System Management Controller (SMC) on your MacBook Pro. The SMC is responsible for managing various hardware functions, including sleep and wake behavior. To reset the SMC, follow these steps:


1. Shut down your MacBook Pro.

2. Press and hold the power button for at least 10 seconds, then release it.

3. Wait a few seconds, then press the power button again to turn on your MacBook Pro.


After resetting the SMC, monitor your MacBook Pro to see if the issue persists. If it does, you can also try resetting the NVRAM (non-volatile random-access memory), which stores certain settings and preferences, including display resolution, time zone, and startup disk selection. Here's how to reset the NVRAM:


1. Shut down your MacBook Pro.

2. Turn it on, then immediately press and hold the Option, Command, P, and R keys simultaneously.

3. Hold these keys down for about 20 seconds, then release them.


Your MacBook Pro should restart automatically. After resetting the NVRAM, check if the sleep issue has been resolved.


If the problem continues after resetting both the SMC and NVRAM, it may be necessary to troubleshoot further or seek assistance from Official Apple Support. They can provide additional guidance and help diagnose any underlying hardware or software issues that may be causing the problem.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

MAJOR PROBLEM. Macbook shuts down whenever it is put to sleep.

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