Bought second hand phone but can’t find original owner to turn off Apple account off purchased phone.
Bought second hand iPhone 7 32gb. but can’t find original owner to turn off Apple account off purchased iPhone 7
Earlier iPhone models
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Bought second hand iPhone 7 32gb. but can’t find original owner to turn off Apple account off purchased iPhone 7
Earlier iPhone models
Return it and get your money back.
If you can’t do that, and you did not buy through a service that offers some form of buyer protection (e.g. eBay), toss it in the nearest electronics recycle bin and take this as a life lesson.
There is no way to bypass the activation lock.
Return it and get your money back.
If you can’t do that, and you did not buy through a service that offers some form of buyer protection (e.g. eBay), toss it in the nearest electronics recycle bin and take this as a life lesson.
There is no way to bypass the activation lock.
Return the phone for a refund.
It is completely useless without the original owner's Apple ID and password.
Bought second hand phone but can’t find original owner to turn off Apple account off purchased phone.