my ipad (ipad air) does not update to the latest version. it stays in the version 12

my ipad ios version is 12.5.7 and it says this is the up-to-date version.

problem is i cannot play youtube app as it requires an update which can be downloaded in the ios over 14.

how can i resolve this problem?my macbook has the same.

i bought two gadgets in 2015 in the States. they are still working good.

but problem with updates of ios is bothering me...

help me fix it

MacBook Air 13″, OS X 10.10

Posted on Mar 8, 2024 6:53 AM

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Question marked as Top-ranking reply

Posted on Mar 8, 2024 7:30 AM

If your iPad is running iOS 12.5.7, it suggests its a First Generation iPad Air from 2013. That iPad model is too old and lacks the hardware, RAM and CPU to run a newer version of iOS.


If you need to run newer version or iOS for Youtube, you will need a newer iPad model.

4 replies

Mar 8, 2024 8:12 AM in response to youngmifromuhm

The first generation iPad Air, iPad mini2 and mini3 can only be updated to iOS 12.5.7.


Apple ended major update support for these models of iPad in September 2019 - although they continue to receive occasional “point” security updates, the most recent being released January 2023. These devices cannot be updated to iPadOS 13 (or any later major versions of iPadOS) as the internal hardware does not meet the minimum technical requirements (CPU capabilities and available RAM) for newer versions of iOS/iPadOS.


Some App developers have dropped support for iOS versions preceding iOS 13.x for technical reasons (often because APIs or software libraries upon which they rely have been updated in the new version of iPadOS, making their App incompatible with earlier versions). 


Whilst many App titles remain compatible with your iPad, if you want or need to access to Apps requiring the most recent versions of iOS, you’ll need to consider replacement of your iPad with a newer or current model that supports iPadOS16/17.



For information, here is a list of the highest version of iOS supported by the older models of iPad (for simplicity - “generations” are shortened to a number) that are restricted in their ability to be updated:


32-bit devices (obsolete)

iPad1 - iOS 5.1.1

iPad2, iPad3 and iPad mini1 - iOS 9.3.5 (WiFi Only models), iOS 9.3.6 (WiFi & Cellular)

iPad4 - iOS 10.3.3 (WiFi Only), iOS 10.3.4 (WiFi & Cellular)


64-bit devices

iPad Air1*, iPad mini2 and iPad mini3* - iOS 12.5.7

iPad Air2, iPad mini4 - iPadOS 15.8.2

iPad5, iPad Pro (9.7"/12.9" first generation) - iPadOS 16.7.6

(*) obsolete


Newer models are all able to be updated to the current version - iPadOS 17.4

  • iPad Pro 12.9" (2nd generation and later)
  • iPad Pro 11" (1st generation and later)
  • iPad Pro 10.5"
  • iPad Air (3rd generation and later)
  • iPad (6th generation and later)
  • iPad mini (5th generation and later)


Mar 8, 2024 9:05 AM in response to youngmifromuhm

Your iPad Air is probably too old to get any of the recent updates. If when you are tying to get updates and it tells you that your iPad is up to date and there are versions that are higher than the version you have, then the problem is that the hardware in your device does NOT support any version higher than what it has. The updater knows what hardware you have and what hardware is needed for the updated versions and if it tell you that you are up to date then it knows that is the highest version that your hardware will support. If you are not able to run applications as they need to have updated version of OS, then the only option you’re going to have to be able to run those applications is to purchase equipment that can handle the newer versions. There is no way to physically upgrade the equipment that you have to be able to run the newer OS. As the software advances it becomes more demanding and the hardware simply can’t keep up with it and will over time no longer be able to support the needs and will need to be replaced with newer hardware.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

my ipad (ipad air) does not update to the latest version. it stays in the version 12

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