iPhone 13 with iOS 17.4 and Carplay problems?

Hello, My CarPlay problems started with iPhone 13 upgrade to iOS 17.3.1. I get the same error "A route can't be shown because of a problem connecting to the server" on our both cars Toyota Venza 2023, and Subaru Legacy 2023. Now with iOS 17.4 the same issue continues. I have removed/forget the devices from the cars and re-setup the phone in both cars without any success. It is obvious the problem is with the iPhone 13 OS upgrade as my family member's iPhone 15 with iOS 17.3.1 works like a charm on both cars. I have attached the screen shots that shows the issue on both cars. Is there a resolution to this issue?

iPhone 13 Pro, iOS 17

Posted on Mar 8, 2024 9:21 AM

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4 replies

Mar 11, 2024 1:31 PM in response to varuna290

Since upgrading to iOS 17.4 on my iPhone 13 Pro, I've noticed something similar with my car, a 2022 Chevrolet Blazer LT3 (running the latest software). The only exception is that I can disconnect my iPhone and reconnect it and it will work but it takes about a minute to reconnect. Sometimes, I have to do this twice. It's been extremely flaky after the update. Waze and Apple Maps lock up all the time now. I can usually unfreeze it by tapping the car's infotainment system Home button and then going back into CarPlay. CarPlay is getting worse with each update.

Mar 14, 2024 8:20 PM in response to varuna290

So this is my issue, 2019 Chevy with steering wheel controls. All buttons work fine. iPhone 13 PRO recently updated to 17.4. When I connect the phone via Apple wire to vehicle, left side previous and next buttons will not work and radio shows message about action unavailable. Disconnect phone and give it a minute, buttons work fine. Reset radio and erased favorites and phones but for some reason there’s still a USB connection with a name showing unconnected. Don’t really care about that though, just want buttons to work while phone is connected.

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iPhone 13 with iOS 17.4 and Carplay problems?

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