iPhone XS max comes on and goes off by itself


My iPhone XS max comes on and goes off by itself after like 3 to 5 minutes I have installed iOS 17.4 it is still doing the same thing


[Re-Titled by Moderator]

Posted on Mar 8, 2024 12:08 PM

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Question marked as Top-ranking reply

Posted on Mar 8, 2024 12:09 PM

Perform a Forced Restart on the phone. Follow the instructions very carefully, as this is a bit tricky. You may need to repeat this several times.


Force restart iPhone - Apple Support


There are only 2 possible results when you perform a Forced Restart:


1) The phone returns to normal operation.....or, if the phone continues to restart....


2) There is a hardware problem with the phone that will need attention at the Apple Store (make an appointment) or take the phone to an authorized Apple Service shop.


You can find a list of authorized service shops in your area using the link just below:


Find Locations

2 replies
Question marked as Top-ranking reply

Mar 8, 2024 12:09 PM in response to P-mulb

Perform a Forced Restart on the phone. Follow the instructions very carefully, as this is a bit tricky. You may need to repeat this several times.


Force restart iPhone - Apple Support


There are only 2 possible results when you perform a Forced Restart:


1) The phone returns to normal operation.....or, if the phone continues to restart....


2) There is a hardware problem with the phone that will need attention at the Apple Store (make an appointment) or take the phone to an authorized Apple Service shop.


You can find a list of authorized service shops in your area using the link just below:


Find Locations

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iPhone XS max comes on and goes off by itself

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