The sign out option under the iCloud account is greyed out. I have tried many options to fix this. Nothing works. Screen time. Passcode. Everything. What am I missing please help
[Re-Titled by Moderator]
iPhone 12 Pro Max, iOS 17
Well. Fir those with the same problem
turns out after exhausting research and help from senior apple techs
the VPN although not engaged
was not allowing sign out
deleted the app and Hey Presto
all good now
Well. Fir those with the same problem
turns out after exhausting research and help from senior apple techs
the VPN although not engaged
was not allowing sign out
deleted the app and Hey Presto
all good now
If an app or feature on your device is not working, not appearing, or is restricted (grayed out), it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution.
- Read this support article If your Apple ID or other options are greyed out in Settings —> If your Apple ID is greyed out in Settings - Apple Support
Tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes and turn on.
- If the device is managed (Settings > General > VPN & Device Management), contact the IT department that is doing the managing.
Tried restarting device?
Refer to this page for Apple Support features ➔ Contact - Official Apple Support
If the presented options do not resolve your issue, keep experimenting with any series of selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
This page has telephone numbers for contacting Apple for support and service ➔ Contact Apple for support and service - Apple Support
As noted in original note
screen time whether on or not. Does not affect the grey out message unfortunately
the unit is not managed
thankyou
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Unable to sign out of my Apple ID on my iPhone
