Need to separate current shared Apple ID

My wife and I currently share an Apple ID, mostly to be able to have a common contact list. We agree now that it's more trouble than it's worth, but how do we create separate IDs? I'm thinking I just need to disassociate my phone number and the email address I want to use for my new Apple ID from the current iCloud account, then create a new one with the disassociated ID. Then, sign out on all my devices and sign back in on the new account, but I'd hate for that to be the wrong answer and be stuck with nothing. Also, I know I can export contacts and reimport them so I don't have to re-enter everything. But what happens to things like messages and the few other things I have in iCloud storage?

iPhone 13, iOS 17

Posted on Mar 9, 2024 9:21 AM

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Question marked as Top-ranking reply

Posted on Mar 9, 2024 9:32 AM

Here you go→How to “unshare” an Apple ID - Apple Community

4 replies

Mar 11, 2024 12:11 PM in response to Rip M

The problem is you are trying to use an existing email address for the new Apple ID that is already in Apple’s systems. You should create a new email address to use for the Apple ID. It can even be a new iCloud email address, or gmail, yahoo, MSN, or any other email provider that you can stay with forever (probably not a cable TV, for example, because you may want to change providers at some point).

Mar 11, 2024 7:47 AM in response to Lawrence Finch

Thanks so much for your reply, Lawrence, I really appreciate it. I haven't had success, though, possibly because of a combination of the number of devices I have, the new anti-theft features on iOS, and the fact that I want to use an email address previously associated with the shared account as my new, separate Apple ID. Unfortunately, I don't know why it isn't working, because Apple, no doubt for security reasons, doesn't reveal why something doesn't work, only that it doesn't.


My main goal is to switch my iPhone over to an independent account, but I would also switch my personal MacBook and Windows laptops if I could get it to work, leaving my wife's iPhone and laptop on the old ID. I have to keep something on the old account until the new account is established, though, so I can receive auth codes.


When I attempted to sign out on my iPhone, it told me I had to turn off Find my phone, first, and imposed an hour delay. After waiting an hour, I attempted to remove the email address I wanted to use as my new Apple ID from the shared ID and it imposed another 30-minute delay. After waiting through the delays and verifying the changes had taken, I attempted to create my new Apple ID but received the message that it was unable to create the ID at this time, with no explanation as to why.


Thinking maybe it was because the phone number I entered was also the recovery phone number on the old shared account, I attempted to change it to my landline, requesting to receive the call, since my landline can't receive a text message. Although it shows as an option, the call never came, so I tried again. Still no call. Thinking maybe I needed to log out and log back in (certain other successful changes weren't reflected without doing so), I tried a third time, but still no call. My wife is out of town, but I was able to reach her and try to use her phone as the recovery phone number, but when I tried to send her the code via text message, I was told I'd already made three attempts.


Apple may not want you to have a shared account, but they sure don't make it easy to back out of one. If you have any additional insight or theories, I'd truly appreciate hearing from you again.

Mar 11, 2024 3:01 PM in response to Lawrence Finch

Thank you again for your help. It turned out to be more complicated than that. At the end of the day, I was able to create a new account (with a new email address, which I'm using to reply to this post) only from my iPhone. I never succeeded in doing it from my Windows laptop with that new account. No matter what I tried, it continued to respond that it simply couldn't create the account, with no explanation as to why. Meanwhile, I'm not sure what to learn from this very frustrating experience LOL!

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Need to separate current shared Apple ID

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