Randomly black screen and unresponsive death screen

My iphone 15pro got stuck in death screen. I've tried forced restart and restore from itunes, it is successfully restored, itunes can read the phone and phone is working but the screen is still not working (black screen). What should i do now? Please help

iPhone 7, iOS 15

Posted on Mar 9, 2024 12:48 PM

Reply
1 reply

Mar 9, 2024 12:50 PM in response to vivi54

Try a Forced Restart on the phone again.


Force restart iPhone - Apple Support


There are only 2 possible results when you perform a Forced Restart:


1) The phone returns to normal operation.....or, if the screen still goes black....


2) There is a hardware problem with the phone that will need attention at the Apple Store (make an appointment) or take the phone to an authorized Apple Service shop.


You can find a list of authorized service shops in your area using the link just below:


Find Locations

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Randomly black screen and unresponsive death screen

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