Touch ID not showing in MacBook settings

I have a MacBook pro 2017 with touchbar and touch ID, I recently formatted and did a clean install of MacOS Monterey and everything works fine. The problem now is that I can't seem to add a fingerprint to my login. Every time I try, I get a 'fingerprint limit reached' message even though there's no fingerprint showing in the menu. I updated to Ventura and the touch ID menu is no longer showing in settings side bar. Any solution for this problem ?

MacBook Pro 13″, macOS 13.6

Posted on Mar 10, 2024 4:08 AM

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1 reply

Mar 10, 2024 5:53 AM in response to Seth_7384

Seth_7384 wrote:

I have a MacBook pro 2017 with touchbar and touch ID, I recently formatted and did a clean install of MacOS Monterey and everything works fine. The problem now is that I can't seem to add a fingerprint to my login. Every time I try, I get a 'fingerprint limit reached' message even though there's no fingerprint showing in the menu. I updated to Ventura and the touch ID menu is no longer showing in settings side bar. Any solution for this problem ?
https://discussions.apple.com/content/attachment/e61296fe-3b5b-46ec-9527-2837f438d68a
https://discussions.apple.com/content/attachment/8b717225-eeca-4878-bcae-12336d9e951b



If Touch ID isn't working on your Mac

If Touch ID isn't working on your Mac - Apple Support



If no insight I would try a SafeBoot Use safe mode on your Mac - Apple Support will sort many anomalies

login and test, reboot as normal and compare your results.


—Test issue in another user (or guest user) account Change Users & Groups settings on Mac - Apple Support

This will tell you if it a universal issue or isolated to your user/admin account. 



if no insight or resolve—

In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple for support and service - Apple Support







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Touch ID not showing in MacBook settings

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