f11 and f12 keys not working on macbook pro m2

My f11 and f12 keys do not work for increasing or decreasing the volumes. I have checked my settings and i do not have the fn key enabled so the f1-f12 should work without fn key. all others work but not the f11 and f12.

MacBook Pro 14″, macOS 14.3

Posted on Mar 11, 2024 7:30 AM

Reply
3 replies

Mar 11, 2024 8:31 AM in response to hafsaaww

hafsaaww wrote:

Sorry, but non of this works. I've already tried the methods listed. Please assist. These were working fine when i bought the laptop, but suddenly stopped working.


In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment


Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple for support and service - Apple Support


Mar 11, 2024 8:02 AM in response to hafsaaww

hafsaaww wrote:

My f11 and f12 keys do not work for increasing or decreasing the volumes. I have checked my settings and i do not have the fn key enabled so the f1-f12 should work without fn key. all others work but not the f11 and f12.



Make some changes and test, then come back to you preferred settings and compare your results.


ref: How to use the function keys on your Mac - Apple Support


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

f11 and f12 keys not working on macbook pro m2

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.