Level 1

42 points

Yeti Blue Mic Not Recognized on M1 Mac

My Yeti Blue mic only works if I shut down and restart my Mac with the mic plugged in. After a while, the mic disappears as a sound input option in System Settings > Sound > Input. Sometimes the mic works for 2 or three days, but eventually, it stops appearing as an Input option.

The mic is recognized by System Information > USB, but not in System Settings (see attached image):

The problem did not begin until after upgrading to Sonoma and or after installing G-Hub. I have since removed G-Hub.

Here are the troubleshooting steps I've tried:

Create a new user account
Repair disk permissions
Remove G-Hub & Blue Voice

These steps temporarily resolve the problem:

Run these terminal commands:

sudo rm ~/Library/Preferences/Audio*
sudo kill -9 `ps ax|grep 'coreaudio[a-z]' | awk '{print $1}'`

Remove these files:

MacHD/Library/Audio/Plug-Ins/HAL/LogiGamingAudio.driver

(remove anything related to G-Hub, Sherpa, BlueVoice or Zoom)

MacHD/Library/Preferences/Audio/com.apple.audio.DeviceSettings.plist

MacHD/Library/Preferences/Audio/com.apple.audio.SystemSettings.plist

Then I have to restart and the mic appears for a while, but randomly disappears again and I have to repeat the process.

I am seeing hundreds of posts online about this same problem. I made a video on YouTube called "How to Fix Yeti Blue Not Recognized on Mac in 3 Steps" which goes into greater detail, but just today, after 3 days of successful recording, the mic disappeared again.

ABOUT THIS MAC

MacBook Pro, 16-Inch, 2021

Chip Apple M1 Pro

Memory 16 GB

Startup disk Macintosh HD

macOS Sonoma 14.3.1

OTHER CONSIDERATIONS

Recently using Capcut I could see and use the Yeti mic, but right after that, it disappeared. Happened with Zoom too. Any idea what is causing this or how to fix?

[Edited by Moderator]

MacBook Pro (M1, 2020)

Posted on Mar 11, 2024 10:00 AM

Top-ranking reply

toasted_loaf

Level 1

14 points

Posted on May 4, 2024 2:21 PM

additional suggestion: try a thicker USB cable for the Mic

warning: i am now in confirmation bias territory, however i believe i found another piece of evidence to support my theory.

additional observations

I tried the same Mic USB cable that induced a crash in the working USB-C port. this time, the Mic lights came on, but it did not show up in the Mac Sound Input list
I used a different USB cable of similar length, and it worked.
I noticed that the working USB cable is thicker than the non-working cable

This supports the theory that the issue is power related. Again i'm not like an electrical engineer, but to me a thicker cable indicates greater power delivery capacity. I will update the suggestion list in my original reply.

*edit: welp i guess it's too late to edit my original post. side note: the design for this forum makes it hard for me to follow discussions.

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35 replies

VikingOSX

Level 10

131,312 points

Mar 11, 2024 10:41 AM in response to 0X4DBOY

Contact the microphone vendor for support.

0X4DBOY Author

Level 1

42 points

Mar 11, 2024 10:41 AM in response to 0X4DBOY

ADDITIONAL CONSIDERATIONS:

After installing Sonoma, I noticed the Mic Mode icon appearing in the macOS toolbar. I wonder if that has something to do with all of this?

I've been using ScreenFlow for over a decade to record audio, which I still use today. ScreenFlow has always worked, but in doing so, also makes some changes to how sound and screens are recorded, I wonder if that could have anything to do with it?

0X4DBOY Author

Level 1

42 points

Mar 11, 2024 10:42 AM in response to VikingOSX

I contacted Yeti, they have said it was a hardware issue, but it is not hardware, as the mic works fine for a while, and works fine on a M2 Mac Mini and an Intel Mac I have. The mic worked fine on this mac before the Sonoma update.

0X4DBOY Author

Level 1

42 points

Mar 11, 2024 10:47 AM in response to 0X4DBOY

Additional Troubleshooting Steps I have tried:

I have tested two different USB cables and both cables work fine for a while before experiencing the same problem, so it is not a cable issue.
I have tried a USB to USC-C converter and plugged the Yeti into my Mac directly that way, and it also worked fine for a while but then experienced the same problem.
I have another camera/mic connected to the same USB hub, but only the Yeti Blue disappears.

0X4DBOY Author

Level 1

42 points

Mar 11, 2024 12:15 PM in response to VikingOSX

QUESTION:

Is there a Log file that I can review to see if an error or something is occurring that I can see? I've been using the mic on the same laptop for 2+ years, so I don't think it is a hardware issue.

I just did some testing, and after removing the 'Library/Preferences/Audio/com.apple.audio.DeviceSettings.plist' and 'Library/Preferences/Audio/com.apple.audio.SystemSettings.plist' files and restarting, the mic was available again after restarting. It worked as expected for about 10 minutes of recording with Zoom, CapCut, ScreenFlow and QuickTime. Then, all of a sudden, the Yeti disappeared from Sound Input as an option.

I suspect there should be something in a log file somewhere that might highlight a problem.

Mar 18, 2024 10:03 AM in response to 0X4DBOY

I'm not sure what to point you to for further troubleshooting, but if you're looking for data points, I have a Yeti Blue that I've used for years on multiple Macs, and it is currently connected to a 16" MBP M1 Max, using a Nonda USB-C adapter, and is seen on the USB 3.1 bus no problem. The mic works in Microsoft Teams, Google Meet, and other applications and works reliably. I have had no issues with it disappearing from the system. My systems are currently on Sonoma 14.4.

0X4DBOY Author

Level 1

42 points

Mar 18, 2024 6:03 PM in response to SageFedora

This is perfect, thank you. Do you have any other recording software installed? Sherpa, Screenflow, G-Hub, BlueVoice, CalCut, etc?

The problem is software. The problem didn’t start until

I installed G-Hub and BlueVoice and Sonoma in the same week. There is definitely something happened related to sound input and macOS.

I can solve the problem every time, but eventually it returns, every time. On Friday, the Yeti was connect and recording, and then simply disconnected. Somewhere, in macOS console, there is an event that happens and I have. It found it yet.

0X4DBOY Author

Level 1

42 points

Apr 14, 2024 11:34 AM in response to 0X4DBOY

Around the same time all of these Yeti disconnect issues arose, I started to receive random 2-Factor Authentication (2FA) notifications from a random number.

This week, I noticed that an orange mic icon appears in my Finder admin bar when I get the 2FA message. I think the 2FA verification link is coming from Stripe, but the fact that the mic icon appears at the same time leads me to believe it could have something to do with a subscription for CapCut or Screenflow.

I am going to test if these messages are arriving when the mic cuts out, but wonder if anyone else has noticed this on your side?

0X4DBOY Author

Level 1

42 points

Oct 8, 2024 1:11 PM in response to SageFedora

I will try this. My Yeti has been working fine for 3 days in a row, even after unplugging and replugging, sleep restarts, etc. I have been running the Console app waiting for it to drop, but luckily it is working fine.

I am still running macOS 14.3.1 on my M1 MacBook Pro.

I will try the Terminal command as soon as I see the Yeti disappear. Thank you for sharing!

0X4DBOY Author

Level 1

42 points

Mar 11, 2024 1:20 PM in response to VikingOSX

There is no serial number on my mic. I still have the box and the manual, but none of it has a serial number.

0X4DBOY Author

Level 1

42 points

Mar 14, 2024 6:19 PM in response to VikingOSX

This topic remains unresolved. Zero suppprt. What can be done?

0X4DBOY Author

Level 1

42 points

Mar 17, 2024 1:52 PM in response to VikingOSX

The solution will come. It will require time and collaboration between us, Apple and Logi/UYeti. These threads need to remain open long enough to find the solution.

Mar 20, 2024 3:25 AM in response to 0X4DBOY

Just wanted to say I have the same exact problem as you.

0X4DBOY Author

Level 1

42 points

Mar 20, 2024 4:57 AM in response to omarswidan

I made a video with a 3-step solution, see if this works for you:

How to Fix Yeti Blue Not Recognized on Mac in 3 Steps

https://youtu.be/jqsCBGoeCG4

0X4DBOY Author

Level 1

42 points

Apr 12, 2024 6:45 AM in response to SageFedora

Have you ever installed G-hub on your Mac?

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Yeti Blue Mic Not Recognized on M1 Mac