Camera stopped working after updating macOS to Sonoma 14.4 (23E214) .

Camera stopped working after updating to macOS Sonoma 14.4 (23E214). Any of the apps such as Facetime, Foto Booth, MS Teams, Zoom etc., cant load the video from the built in camera.


There are no error printed to the screen except for this one: "FaceTime has not received any video from the connected camera."


In system information page I can see the camera details, it means the system reads correctly the camera as hardware.


Any help how to solve this?

MacBook Pro 14″, macOS 14.4

Posted on Mar 11, 2024 2:01 PM

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Question marked as Best reply

Posted on Apr 4, 2024 7:18 AM

Sure. Here are the steps. You will need two storage devices - one for installation (about 15Gb) and one for backup (your system size).


  1. Make a backup of your system with time machine on your backup storage device.
  2. Download Sonoma 14.3.1. Open a terminal and type there:
softwareupdate --fetch-full-installer --full-installer-version 14.3.1

3. Make an installation disk. Insert your storage device for installation with YourDriveName (replace it in the command) and type in the terminal window:

sudo /Applications/Install\ macOS\ Sonoma.app/Contents/Resources/createinstallmedia --volume /Volumes/YourDriveName\ macOS --nointeraction

4 Erase HD. Reboot your mac and hold power button to get into options menu. Go to Disk Utility and erase Macintosh HD. Make sure you have the backup already.

5 Install OS from the drive you made before. Insert you installation drive, reboot and select "Install MacOS Sonoma". Attention! Skip the update! Before starting the installation connect to WiFi.

6 Restore the system from time machine after installation complete.


Important. If there will be some troubles with apps like Steam or any games, install Rosetta and all will be fine.

/usr/sbin/softwareupdate --install-rosetta --agree-to-license


47 replies

Camera stopped working after updating macOS to Sonoma 14.4 (23E214) .

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