My Apple Watch's volume control is not working after 10.4 update

My volume control is not working after 10.4 update. Series 7 not 6 as listed


[Re-Titled by Moderator]

Apple Watch Series 6

Posted on Mar 12, 2024 6:45 AM

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Question marked as Top-ranking reply

Posted on Apr 17, 2024 3:06 PM

Use Watch Settings, Sounds & Haptics and adjust the slider by tapping, or tap slider and rotate digital crown.


If that doesn’t work then start basic diagnostics by force restarting the Watch and paired iPhone at the same time:-

Force restart the Watch

i.e. press and hold both the side button and Digital Crown for at least 10 seconds, then release both buttons when you see the Apple logo. 

Then while Watch is restarting, force Restart the paired iphone   Force restart iPhone – Apple Support (UK) 


Test it for a suitable period depending on the nature of the problem.

If it is still misbehaving...

Unpair and set up again, takes about 20 minutes.

 Unpair and erase your Apple Watch – Apple Support (UK) 


Set up your Apple Watch – Apple Support (UK) 


If no remedy, unpair again and setup without restoring the backup. You will lose little except Faces and some settings. This is a good remedy when you have lost Apple included apps but you can't find them in App Store, eg Workout app.


If you've completed that troubleshooting and the issue is still not resolved, Contact Support. 

 Click here > Contact - Official Apple Support

or phone numbers  

Click here > Contact Apple for support and service - Apple Support

and or Genius Bar Reservation and Apple Support Options - Apple


It isn’t the update.


Similar questions

11 replies
Question marked as Top-ranking reply

Apr 17, 2024 3:06 PM in response to Datraregorilla

Use Watch Settings, Sounds & Haptics and adjust the slider by tapping, or tap slider and rotate digital crown.


If that doesn’t work then start basic diagnostics by force restarting the Watch and paired iPhone at the same time:-

Force restart the Watch

i.e. press and hold both the side button and Digital Crown for at least 10 seconds, then release both buttons when you see the Apple logo. 

Then while Watch is restarting, force Restart the paired iphone   Force restart iPhone – Apple Support (UK) 


Test it for a suitable period depending on the nature of the problem.

If it is still misbehaving...

Unpair and set up again, takes about 20 minutes.

 Unpair and erase your Apple Watch – Apple Support (UK) 


Set up your Apple Watch – Apple Support (UK) 


If no remedy, unpair again and setup without restoring the backup. You will lose little except Faces and some settings. This is a good remedy when you have lost Apple included apps but you can't find them in App Store, eg Workout app.


If you've completed that troubleshooting and the issue is still not resolved, Contact Support. 

 Click here > Contact - Official Apple Support

or phone numbers  

Click here > Contact Apple for support and service - Apple Support

and or Genius Bar Reservation and Apple Support Options - Apple


It isn’t the update.


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My Apple Watch's volume control is not working after 10.4 update

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