File Provider Storage(??)

iPad Air 2 | OS 15.8


hi!


I’m curious if anyone else has run into an issue with a “File Storage Provider” storing “On My iPad” files x2. I’ve been unable to complete a backup, and my storage is always maxed, in spite of having minimal apps downloaded.

In Settings > General > iPad Storage > On My iPad my Files are listed.

After a few seconds a File Provider Storage pops up. When clicked, “On My iPad” Files are listed again. I attached screenshots for reference.

I contacted Apple Support via chat and was advised to Backup, then explained the road block I run into when attempting to do so.

Before I make a trip to the Apple Store wanted to see if anyone else had these issues.


*I also noticed all, my previous Apple Community posts were deleted. All were relevant and had received replies, if anyone knows how I can retain them please advise*


thank you!


iPad Air 2, iPadOS 15

Posted on Mar 12, 2024 3:23 PM

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File Provider Storage(??)

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