I have possession of my mother’s iPad. I have her iCloud address but the password I have does not work. A tech did a factory reset but she has Find my iPad activated. The problem is she is deceased and I am at a lost as to how to get past this.

I am trying to reset my mom’s computer but can’t get past find my iPad. I have an iCloud account for her and a password but it does not work. She has passed away and I need to find out how to find her iCloud password or get it reset.

iPad 2, iOS 9

Posted on Mar 12, 2024 3:27 PM

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I have possession of my mother’s iPad. I have her iCloud address but the password I have does not work. A tech did a factory reset but she has Find my iPad activated. The problem is she is deceased and I am at a lost as to how to get past this.

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