I requested a refund for face app for £59.99 which I didn’t mean to buy. I put in the request and it was accepted and said I would be refunded. This was nearly 2 weeks ago and still no money has come back to me how do I get in contact with someone about this money ?
iPhone 15 Plus, iOS 17
You can track your refund using the link below.
Check the status of a refund for apps or content that you bought from Apple - Apple Support
But here is the important information:
When will I get the money back?
If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:
Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.
Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.
Credit and debit cards, Apple Pay, Apple Cash, and all other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.
You can track your refund using the link below.
Check the status of a refund for apps or content that you bought from Apple - Apple Support
But here is the important information:
When will I get the money back?
If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:
Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.
Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.
Credit and debit cards, Apple Pay, Apple Cash, and all other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.
Approved refund requests take up to 30 days for most payment methods. Click here for more information.
(251507)
Thank you :)
I requested a refund , and i got a decision back and i still havnt recieved it
