Can't sign into airforce portal with CAC

Keep getting this error message, who do i even go to for help?

Error Message: $(PKEStatus)

If you wish to open a help desk ticket, please include the below Reference ID and File Path.

Reference ID: 0.NaNNaNNaNNaN.1702329973.

File path: https://www.my.af.mil/afp/netstorage/afp/static-pages/failover.html?Edge=23.223.208.241&Client=4.37.217.126&Request=9fa6a7&URL=/selfregrhel/PDWeb/certreg/NewCACUser.jsp&Method=GET&Response_Status=504-Connection_Timeout