Unable to update apps since Apple ID doesn't work

I can’t update my apps cause my Apple ID doesn’t work and I want to know how do I fix this?




[Re-Titled by Moderator]

iPhone 12

Posted on Mar 14, 2024 6:53 AM

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Question marked as Top-ranking reply

Posted on Mar 14, 2024 9:18 AM

App Store and iTunes


If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.


When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.


If you see a message that says 'Your account has been disabled in the App Store and iTunes'



Apple ID


If you can't unlock your Apple ID


If you use security questions with your Apple ID, or if you don't have access to a trusted device or phone number, go to iforgot.apple.com. Then you can unlock your account with your existing password or reset your password.


If your Apple ID is locked or disabled - Apple Support




2 replies
Question marked as Top-ranking reply

Mar 14, 2024 9:18 AM in response to Chloe2829

App Store and iTunes


If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.


When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.


If you see a message that says 'Your account has been disabled in the App Store and iTunes'



Apple ID


If you can't unlock your Apple ID


If you use security questions with your Apple ID, or if you don't have access to a trusted device or phone number, go to iforgot.apple.com. Then you can unlock your account with your existing password or reset your password.


If your Apple ID is locked or disabled - Apple Support




Mar 14, 2024 9:17 AM in response to Chloe2829

Apple ID and Activation Lock


iCloud uses Apple ID credentials.


If you do not remember the Apple ID Password then follow the steps given in this Apple Article -> If you forgot your Apple ID password - Apple Support


If you do not remember the Apple ID then follow the steps given in this Apple Article -> If you forgot your Apple ID - Apple Support



If you are the owner or the owner has shared all information with you then to open Activation Lock:- If it is Activation locked, read here --> Turn off Activation Lock - Apple Support Activation Lock for iPhone, iPad, and iPod touch - Apple Support


Learn how to remove a device from a previous owner's account.


If you are not the owner and do not have the Apple ID and Password then there is no way that you can get into this iPhone unless the original owner shares the Apple ID and password with you. If you are lucky you can get into this iPhone if they (owner) accidentally remove the device from their Apple ID.



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Unable to update apps since Apple ID doesn't work

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