Level 1

4 points

Contact with Apple

Is there a possibility to comtact Apple different way than a call? Like email or even psychical letter.

iPhone SE, iOS 15

Posted on Mar 14, 2024 2:41 PM

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Does Apple contact/call customers without the customer requesting a call or asking for a call? Lots of information on the internet, imagine that, about illegitimate & legitimate calls/emails/texts from ALL large companies. How does Apple contact a customer and under what circumstances would that occur? Also, since I am looking for a genuine correct answer, does anyone moderate this community regarding replies that may be incorrect or completely inaccurate/wrong? Thanks!
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3 replies

Mar 14, 2024 3:32 PM in response to Urman0

Depending on where you are and when, you may be able to chat:

Genius Bar Reservation and Apple Support Options - Apple

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Level 10

83,692 points

Mar 15, 2024 6:45 AM in response to Urman0

Also see:

Contact - How to Contact Us - Apple

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Level 7

21,225 points

Mar 15, 2024 6:48 AM in response to Urman0

You may find this link helpful, also:

Genius Bar Reservation and Apple Support Options - Apple

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