Gen 2 pencil and iPad Gen 6 are not interacting. The pencil is fully charged and shows it is paired in settings but it won’t scroll, select items or write or draw in apps that seem designed to function with a pen like fresco or procreate. Have gone through the steps to unpair, forget, re-pair to no avail.
iPad Pro (6th generation)
Are you experiencing difficulties with specific Apps, or are you unable to use your Pencil at all?
As described, the Apple Pencil has successfully paired with the iPad. If your Pencil does not work at all, the problem will either be due to an issue with the Pencil itself, or its interaction with the iPad screen.
Ensure that the user-replaceable Pencil tip is snugly screwed into the body of the Apple Pencil; when fitted correctly you should see a tiny gap, of about the thickness of a sheet of paper, between the tip and pencil body. If slightly loosened, or overtightened, the Pencil may not work properly, if at all.
Be aware that if your iPad screen has ever been replaced by anyone other than Apple, the screen will not be properly calibrated; this situation is known to cause issues with the Pencil.
Also, if the Pencil has been dropped onto its tip, or if the tip has been subjected to unnecessary force, the transducer element that its located beneath the replaceable plastic tip may have been damaged; a damaged Pencil cannot be repaired - only replaced.
If you need assistance, the technicians at the Genius Bar of your local Apple Store or Apple Authorised Service Provider (AASP) will be able to fully test and assess your iPad and Apple Pencil:
Are you experiencing difficulties with specific Apps, or are you unable to use your Pencil at all?
As described, the Apple Pencil has successfully paired with the iPad. If your Pencil does not work at all, the problem will either be due to an issue with the Pencil itself, or its interaction with the iPad screen.
Ensure that the user-replaceable Pencil tip is snugly screwed into the body of the Apple Pencil; when fitted correctly you should see a tiny gap, of about the thickness of a sheet of paper, between the tip and pencil body. If slightly loosened, or overtightened, the Pencil may not work properly, if at all.
Be aware that if your iPad screen has ever been replaced by anyone other than Apple, the screen will not be properly calibrated; this situation is known to cause issues with the Pencil.
Also, if the Pencil has been dropped onto its tip, or if the tip has been subjected to unnecessary force, the transducer element that its located beneath the replaceable plastic tip may have been damaged; a damaged Pencil cannot be repaired - only replaced.
If you need assistance, the technicians at the Genius Bar of your local Apple Store or Apple Authorised Service Provider (AASP) will be able to fully test and assess your iPad and Apple Pencil:
Apple Pencil pairs but doesn’t interact with iPad
