My Iphone was stolen but 6 days later it was returned. But now I can't get my phone out of lost mode. And I've tried everything

When my came up missing I immediately put it in lost mode and I then erased the phone. 6 days later I the phone was returned to me. but now I can't use the phone because I can't get it out of lost mode. I have "LOCKED TO OWNER" Then during activation another screen shows up "THERE IS A PROBLEM WITH THIS IPHONE" I don't know what else to do


Posted on Mar 15, 2024 1:50 AM

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Question marked as Top-ranking reply

Posted on Mar 15, 2024 1:53 AM

Apple ID and Activation Lock


iCloud uses Apple ID credentials.


If you do not remember the Apple ID Password then follow the steps given in this Apple Article -> If you forgot your Apple ID password - Apple Support


If you do not remember the Apple ID then follow the steps given in this Apple Article -> If you forgot your Apple ID - Apple Support



If you are the owner or the owner has shared all information with you then to open Activation Lock:- If it is Activation locked, read here --> Turn off Activation Lock - Apple Support Activation Lock for iPhone, iPad, and iPod touch - Apple Support


Learn how to remove a device from a previous owner's account.


If you are not the owner and do not have the Apple ID and Password then there is no way that you can get into this iPhone unless the original owner shares the Apple ID and password with you. If you are lucky you can get into this iPhone if they (owner) accidentally remove the device from their Apple ID.





3 replies
Question marked as Top-ranking reply

Mar 15, 2024 1:53 AM in response to JasmineRosejones

Apple ID and Activation Lock


iCloud uses Apple ID credentials.


If you do not remember the Apple ID Password then follow the steps given in this Apple Article -> If you forgot your Apple ID password - Apple Support


If you do not remember the Apple ID then follow the steps given in this Apple Article -> If you forgot your Apple ID - Apple Support



If you are the owner or the owner has shared all information with you then to open Activation Lock:- If it is Activation locked, read here --> Turn off Activation Lock - Apple Support Activation Lock for iPhone, iPad, and iPod touch - Apple Support


Learn how to remove a device from a previous owner's account.


If you are not the owner and do not have the Apple ID and Password then there is no way that you can get into this iPhone unless the original owner shares the Apple ID and password with you. If you are lucky you can get into this iPhone if they (owner) accidentally remove the device from their Apple ID.





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My Iphone was stolen but 6 days later it was returned. But now I can't get my phone out of lost mode. And I've tried everything

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