Sony Bravia TV Remote not working with Apple TV Box

It seems to work if you turn off the Bluetooth option in Sony’s tv setting, then do the Learn Remote option via Apple TV setting. But it’s very slow to respond and it didn’t respond the same way as before. For example, when you select the “123” button on your Sony remote, then choose Apple TV menu, then Content List—before it would automatically go to my spectrum tv app and show the channel guide, now it does nothing.

I noticed the remote stoppped working after Apple did an update the other night. All my devices were off, but suddenly the light on my Apple TV (newer generation but not the newest) turned on and started blinking pretty fast. I have two Apple TVs and as long as I’ve owned both (years) I’ve never seen this happen before. Maybe it has and I was asleep, but that single light is very noticeable and the quick blinking can’t be missed. Note that only the light came on, no devices came on because of it.

Anyway, yeah, I actually prefer the Sony TV remote over the the wafer thin Apple TV remote (black front) and the Siri Remote (with buttons). Sad that it’s no longer able to control Apple TV.

I'm having the same issue. No storms or any other issues though. Worked fine last night, today nothing. Have power cycled all devices and checked for updates.

Any solutions would be appreciated.

UPDATE: Sony TV Remote Working Again With Apple TV 😀

On your Sony remote, press the gear button to go to your Sony TV’s Settings menu. Then select the following:

External Inputs —> Cable/Satellite box setup —> Cable/Satellite box control setup —> control with TV remote

Then just follow the prompt (I believe it’ll eventually ask you “Which HDMI is your cable box?” Select whichever HDMI input your AppleTV is connected). And that’s it!

I do notice some differences when pressing the “123” button on the remote then “Apple TV controls.” Options such as “Top Menu” is gone and now the options for me are “Options, VOD, DVR, List, Favorites, Display, Last, Live TV.” Everything except for Options and Display are new and wasn’t an option before.

Note that I don’t have a cable box set up anywhere. So I’m thinking if you do have one, there might be an issue.

Same problem for me as well. Also no storms. Power cycled everything. Very bizarre as it has been working fine for so long.

Using

Sony Bravia XBR-65A9G

Apple TV MQD22LL/A - Version 17.4 (21L227)

Okay so this is strange…

Tried the method of turning off the Bluetooth and the learn remote. Went okay until selecting final option, then I got a blank screen and nothing wanted to work. I will add the tv and Apple TV are interconnected via a Denon amp.

After several pushes at back button on Sony remote I got the tv start up screen. Apple TV still not able to be accessed. Decided to just turn blue Bluetooth back on and stay with 2 remote setup.

Things still not going well and apple tv not responding correctly.

Had a WTF moment and pulled power cord on the lot.

Turned it back on and Sony remote now working as normal, everything back the way it was. Don't know how or why but just going to run with it.

This is happening for me too. I bet an update on either Sony or Apple broke this. Looking forward to someone seeing a fix.

Unplugging the Sony TV and plugging it back in restored my Bravia remote functionality to my Apple TV.

This problem started after a recent Apple TV update to 17.4.

That worked for me also. Is a little slow, but effective. Thank you.

Faced the same problem after the latest Apple TV update my Sony tv remote does not work with the apple tv box only the Apple TV remote works with it I guess they have forgotten to link a tread for other tv remotes in their update hopefully they have another one soon that corrects this issue if missed by accident or else we are stuck with using two remotes

ok...but will it still work if you turn bluetooth back on? All the problems happened yesterday to me and if I turn off bluetooth the remote will operate the Apple TVs, but NOT unless it has a direct view of the box with the cabinet door open.

unfortunately it ceases operating if bluetooth is turned back on (tried it several times to confirm). The reason for the need of direct view and open cabinet door might be because the Sony remote (with tv bluetooth off) is communicating to Apple TV by way of HDMI via IR or maybe just IR— I’m not tech savvy so someone with way more knowledge please step in and correct me.

That is all correct. Spoke with Apple support today and they do not read this discussion or this community on their site…weird huh? Also he had no advice other than try and sync Bravia hdmi. Nothing is fixing the problem caused by what we all surmise is the update to the Apple TV

Тоже наблюдаю данную особенность, и тоже после какого-то сбоя/обновления.

Телевизор: Sony KLV-40NX500

Пульт: Sony RM-GA018

you’re very welcome! Glad it’s working. Hoping that it’s smoother for you than it is for me though. There’s a severe lag when I change the volume.