My old phone had a hardware issue and now I can’t connect my Apple Watch to my new phone. How can I fix this?

I can’t get on my old phone to disconnect my watch from it so how can I fix this problem?

iPhone 12

Posted on Mar 15, 2024 2:50 PM

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Posted on Mar 15, 2024 4:22 PM

See this page, roughly half way down to "If you don't have your old phone"

How to pair your Apple Watch with a new iPhone - Apple Support

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Top-ranking reply

Level 7

21,764 points

Mar 15, 2024 4:22 PM in response to RainbowMoonpie

See this page, roughly half way down to "If you don't have your old phone"

How to pair your Apple Watch with a new iPhone - Apple Support

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Mar 15, 2024 8:34 PM in response to A A P L

That just tells you what to do if you can still get on your own phone.

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My old phone had a hardware issue and now I can’t connect my Apple Watch to my new phone. How can I fix this?

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