I am unable to read a Book downloaded on Books past certain page
After purchasing and downloading a book, I read about 64 pages and then the book will not move forward
[Re-Titled by Moderator]
iPad mini 5, iPadOS 17
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
After purchasing and downloading a book, I read about 64 pages and then the book will not move forward
[Re-Titled by Moderator]
iPad mini 5, iPadOS 17
Eugenie1952 wrote:
After purchasing and downloading a book, I read about 64 pages and then the book will not move forward
Is it possible you are still in the "Sample" version of the book?
If it is just one book, it may be defective, and you can ask for a refund.
Request a refund for apps or content that you bought from Apple - Apple Support
It’s not a sample, I have a receipt (see below). When I try to request a refund the system says it’s not eligible for a refund.
Which of the two books has the problem?
I am unable to read a Book downloaded on Books past certain page