iPad WiFi settings disabled

In my iPad 5 generation suddenly WIFI and BLUETOOTH GOT DISABLED, not able to switch on, I reset the WiFi settings, but still not working, is there any IC problem,kindly assist

thanks in advance

iPad 2, iOS 9

Posted on Mar 15, 2024 11:50 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 16, 2024 2:51 AM

Begin with a forced-restart of your iPad - as this will often clear an isolated software issue:


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.




If the problem persists after performing the restart, reset your Network Settings:

Settings > General > Reset > Reset Network Settings



If the problem still doesn’t clear, ensure that you have a current iCloud or iTunes backup:

How to back up your iPhone, iPad, and iPod touch - Apple Support


The next step is to reset the iPad to factory settings - after which you will need to restore your data from your backup:

Restore your iPhone, iPad, or iPod to factory settings - Apple Support



Otherwise, you would be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively and perhaps easier, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad - and you can explore your available options:

Genius Bar Reservation and Apple Support Options - Apple


1 reply
Question marked as Top-ranking reply

Mar 16, 2024 2:51 AM in response to nambirajan112

Begin with a forced-restart of your iPad - as this will often clear an isolated software issue:


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.




If the problem persists after performing the restart, reset your Network Settings:

Settings > General > Reset > Reset Network Settings



If the problem still doesn’t clear, ensure that you have a current iCloud or iTunes backup:

How to back up your iPhone, iPad, and iPod touch - Apple Support


The next step is to reset the iPad to factory settings - after which you will need to restore your data from your backup:

Restore your iPhone, iPad, or iPod to factory settings - Apple Support



Otherwise, you would be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively and perhaps easier, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad - and you can explore your available options:

Genius Bar Reservation and Apple Support Options - Apple


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPad WiFi settings disabled

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