New MacBook Air problems

When I turn my MacBook Air 2024 edition off the screen flashes pink I took back to apple shop which they said shouldn’t do that to hen give me another new one , it’s now doing the same with this one any help please ??

Posted on Mar 16, 2024 12:30 PM

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Posted on Mar 16, 2024 4:18 PM

Are any external devices connected? Especially an external display? Try disconnecting all external devices in case one of them is causing a problem.


Does this happen every time you shut down the laptop? If so, then try booting into Safe Mode and see if shutting down the laptop from Safe Mode has the same issue. If there is no issue from Safe Mode, then it most likely means you have some third party software installed which is causing the problem.


Do you have an external display? If so, then connect it an enable display mirroring. Do you see the same pink flashes on the external display when shutting down the laptop? Make sure to have both displays in your view to make sure the built-in display is actually still doing the pink flashes when the external display is connected.


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Question marked as Top-ranking reply

Mar 16, 2024 4:18 PM in response to Deblee19

Are any external devices connected? Especially an external display? Try disconnecting all external devices in case one of them is causing a problem.


Does this happen every time you shut down the laptop? If so, then try booting into Safe Mode and see if shutting down the laptop from Safe Mode has the same issue. If there is no issue from Safe Mode, then it most likely means you have some third party software installed which is causing the problem.


Do you have an external display? If so, then connect it an enable display mirroring. Do you see the same pink flashes on the external display when shutting down the laptop? Make sure to have both displays in your view to make sure the built-in display is actually still doing the pink flashes when the external display is connected.


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New MacBook Air problems

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