Data transfer between iPads stopped

When I was using quickstart to transfer data between old and new iPad it stopped and won’t restart both have software updates so I don’t know what else to do

iPad Air 2, iPadOS 14

Posted on Mar 17, 2024 2:26 AM

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Question marked as Top-ranking reply

Posted on Mar 17, 2024 4:58 AM

When performing a transfer between devices, keep both connected to their respective Power Adapters throughout the process. This will keep their WiFi/network connections alive/active while the transfer process is running.


If the transfer process has stalled, you'll need to perform a forced restart of both devices - and start again.


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.



1 reply
Question marked as Top-ranking reply

Mar 17, 2024 4:58 AM in response to tbusybee

When performing a transfer between devices, keep both connected to their respective Power Adapters throughout the process. This will keep their WiFi/network connections alive/active while the transfer process is running.


If the transfer process has stalled, you'll need to perform a forced restart of both devices - and start again.


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.



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Data transfer between iPads stopped

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