Bought item on canceled card, would like to refund

Hi everyone,


Recently bought a pair of boots that i would like to return, i bought the boots through apple pay on a canceled card, id like to know if i would still receive the refund.

Posted on Mar 17, 2024 3:31 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 17, 2024 4:18 AM

Apple is not a bank and does not approve or decline transactions. If you request a refund from the merchant, the merchant will send the funds back to the original payment method. If the original payment method is closed, the issuing bank can decide to accept or reject the refund payment. If funds are rejected by the bank, the merchant will receive the funds back into his account.


You may want to discuss this with a store manager and the bank that issued the card. The store may be willing to offer an alternate refund method. The bank may be willing to receive the funds, depending on the reasons the account was closed.

1 reply
Question marked as Top-ranking reply

Mar 17, 2024 4:18 AM in response to Andreiah_

Apple is not a bank and does not approve or decline transactions. If you request a refund from the merchant, the merchant will send the funds back to the original payment method. If the original payment method is closed, the issuing bank can decide to accept or reject the refund payment. If funds are rejected by the bank, the merchant will receive the funds back into his account.


You may want to discuss this with a store manager and the bank that issued the card. The store may be willing to offer an alternate refund method. The bank may be willing to receive the funds, depending on the reasons the account was closed.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Bought item on canceled card, would like to refund

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.