Apple pencil generation 1 is not working but it is conected

Hi. I was writting in my ipad air 3. and sudently the apple pencil stops working.

I restart the ipad, repair the apple pencil changed the tip but none of that things worked.


The ipad does recognize the apple pencil, it charges. But the apple pencil does work anymore.


iPad Air 3, iPadOS 17

Posted on Mar 17, 2024 2:57 PM

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Question marked as Top-ranking reply

Posted on Mar 17, 2024 4:36 PM

If the Apple Pencil has successfully paired with the iPad, inconsistent drawing will either be due to a problem with the Pencil itself, or its interaction with the iPad screen.


Ensure that the user-replaceable Pencil tip is snugly screwed into the body of the Apple Pencil; when fitted correctly you should see a tiny gap, of about the thickness of a sheet of paper, between the tip and pencil body. If slightly loosened, or overtightened, the Pencil may not work properly, if at all.


If the Pencil has been dropped onto its tip, or if the tip has been subjected to unnecessary force, the transducer element that its located beneath the replaceable plastic tip may have been damaged; a damaged Pencil cannot be repaired - only replaced.


If you need assistance, the technicians at the Genius Bar of your local Apple Store or Apple Authorised Service Provider (AASP) will be able to fully test and assess your iPad and Apple Pencil:

Genius Bar Reservation and Apple Support Options - Apple

1 reply
Question marked as Top-ranking reply

Mar 17, 2024 4:36 PM in response to José_sv

If the Apple Pencil has successfully paired with the iPad, inconsistent drawing will either be due to a problem with the Pencil itself, or its interaction with the iPad screen.


Ensure that the user-replaceable Pencil tip is snugly screwed into the body of the Apple Pencil; when fitted correctly you should see a tiny gap, of about the thickness of a sheet of paper, between the tip and pencil body. If slightly loosened, or overtightened, the Pencil may not work properly, if at all.


If the Pencil has been dropped onto its tip, or if the tip has been subjected to unnecessary force, the transducer element that its located beneath the replaceable plastic tip may have been damaged; a damaged Pencil cannot be repaired - only replaced.


If you need assistance, the technicians at the Genius Bar of your local Apple Store or Apple Authorised Service Provider (AASP) will be able to fully test and assess your iPad and Apple Pencil:

Genius Bar Reservation and Apple Support Options - Apple

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Apple pencil generation 1 is not working but it is conected

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