Adding Mac serial number to device

How do I add the serial number to the IMac desktop as it was never added and I would like to know how old it is and if I can update it ti Ventura OS



Posted on Mar 18, 2024 1:32 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 18, 2024 9:16 AM

You cannot add the SN information, it should already be showing though. Please click the Apple symbol in the upper left of the display and then click About This Mac. Do you see the SN?


If for some reason you do not that would indicate the main logic board was likely replaced at some point and the SN wasn't entered by the repair shop. That means you need to take it to your local Apple Authorized Service Provider to have it serviced and they can enter the SN info, you do not have the correct tools available to you to do the work.

8 replies
Question marked as Top-ranking reply

Mar 18, 2024 9:16 AM in response to pcl20

You cannot add the SN information, it should already be showing though. Please click the Apple symbol in the upper left of the display and then click About This Mac. Do you see the SN?


If for some reason you do not that would indicate the main logic board was likely replaced at some point and the SN wasn't entered by the repair shop. That means you need to take it to your local Apple Authorized Service Provider to have it serviced and they can enter the SN info, you do not have the correct tools available to you to do the work.

Mar 18, 2024 9:37 AM in response to pcl20

pcl20 wrote:

I would like to know how old it is and if I can update it ti Ventura OS


When you go into About This Mac in the Apple () menu, it should tell you the Mac's model name and hardware release year, e.g. iMac (27-inch, Late 2012) or iMac (21.5-inch, Retina 4K, 2019).


The hardware model will determine whether you can upgrade to Ventura. For an iMac, it looks like you need one whose hardware release year is 2017 or later. (Other than a 24" M3 iMac, which is recent enough that it probably can't run anything earlier than Sonoma.)

macOS Ventura is compatible with these computers - Apple Support


If you can upgrade, see

How to download and install macOS - Apple Support

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Adding Mac serial number to device

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.