Find My iPhone is not working on my lost device

I've lost my phone and find my iphone is not working on it. Please note:

Apple ID was signed in, software was updated. I also have a active subscription of iCloud 200 GB.


[Re-Titled by Moderator]

iPhone XR, iOS 17

Posted on Mar 18, 2024 1:57 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 18, 2024 4:07 AM

LD150 wrote:

Most likely it has run out of battery or the "finder" has taken out the SIM


Or it has no Internet connection with which to report its location – e.g., cellular data was turned off, and it's not near a Wi-Fi network it's previously joined. Or the thief has put it into a special kind of bag – one which blocks reception of radio signals – to keep it from connecting to the Internet.


If the OP had Find My Network turned on, there's a small chance that the phone could signal its location (with a little help from nearby Apple devices) even if Wi-Fi and cell data were turned off.


Do not respond to any texts offering to return the phone as it will be a scam .


The senders may pretend to be from "Apple Support" or "Apple Security"; but it's all a lie & a scam.


These texts will be from criminals who want the OP to clear the Activation Lock, or give them the information to clear the Activation Lock (so they "can make the OP's phone their own."). Or who want the OP's credentials, to scam the OP in other ways (identity fraud). Or both.

2 replies
Question marked as Top-ranking reply

Mar 18, 2024 4:07 AM in response to LD150

LD150 wrote:

Most likely it has run out of battery or the "finder" has taken out the SIM


Or it has no Internet connection with which to report its location – e.g., cellular data was turned off, and it's not near a Wi-Fi network it's previously joined. Or the thief has put it into a special kind of bag – one which blocks reception of radio signals – to keep it from connecting to the Internet.


If the OP had Find My Network turned on, there's a small chance that the phone could signal its location (with a little help from nearby Apple devices) even if Wi-Fi and cell data were turned off.


Do not respond to any texts offering to return the phone as it will be a scam .


The senders may pretend to be from "Apple Support" or "Apple Security"; but it's all a lie & a scam.


These texts will be from criminals who want the OP to clear the Activation Lock, or give them the information to clear the Activation Lock (so they "can make the OP's phone their own."). Or who want the OP's credentials, to scam the OP in other ways (identity fraud). Or both.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Find My iPhone is not working on my lost device

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.