my ipad is stuck on apple logo. it wont come on or go off

My iPad is stuck on Apple logo. I tried to get it off by holding top and button in. It goes off and comes right back to Apple logo

iPad, iPadOS 16

Posted on Mar 18, 2024 5:30 PM

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Question marked as Top-ranking reply

Posted on Mar 18, 2024 5:35 PM

Scrapbooket wrote:

My iPad is stuck on Apple logo. I tried to get it off by holding top and button in. It goes off and comes right back to Apple logo

Hi Scrapbooket,


Try the steps on If your iPad turns on but gets stuck during startup, which replace the iPad in recovery mode, allowing the software to be reinstalled. If you still need help, it's best to contact Apple Support, as this is a user-to-user forum.


Hope that helps!

1 reply
Question marked as Top-ranking reply

Mar 18, 2024 5:35 PM in response to Scrapbooket

Scrapbooket wrote:

My iPad is stuck on Apple logo. I tried to get it off by holding top and button in. It goes off and comes right back to Apple logo

Hi Scrapbooket,


Try the steps on If your iPad turns on but gets stuck during startup, which replace the iPad in recovery mode, allowing the software to be reinstalled. If you still need help, it's best to contact Apple Support, as this is a user-to-user forum.


Hope that helps!

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my ipad is stuck on apple logo. it wont come on or go off

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