You cannot login because your account has been locked.

mahsom wrote:

You cannot login because your account has been locked.

Hi mahsom,

If you see a message that says "Your account has been disabled in the App Store and iTunes", you will need to contact Apple Support using this link, as it is a problem with the account information that can only be resolved on Apple's end.

See here: If a message says 'Your account has been disabled in the App Store and iTunes'

If your Apple ID has been disabled for security reasons, you will need to reset your password.

See here: If your Apple ID is locked or disabled

Hope that helped!

There's a problem with your iTunes Store account information which can't be fixed from your end. Click here and contact Apple Support.

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