Could not activate iPad (late2012)

I've been using my iPad more frequently now (didn't used it so often because I use my computer) but recently I got stuck in the activation lock, it appears randomly even do it is activated, so now when I try to activate it a message appears saying that the activation server is temporarily unavailable and that I must try again in a couple of minutes.


I now my iPad its a little old but I wasn't having any trouble with it so far.


Please help me fix this, I normally use it for FaceTime to talk with my family.


Thanks

iPad mini (1st generation)

Posted on Mar 18, 2024 8:11 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 19, 2024 9:50 AM

You should check this article: If you can't activate your iPad - Apple Support. If you can't activate your iPhone or iPad (Wi-Fi + Cellular) - Apple Support


If your iPad is a cellular model, some have reported that temporarily removing the sim allows activation to complete.


Otherwise, 5 possible causes for that error message:


1] Activation server is actually down. Very rare occurrence, and of short duration when it

does happen. Solution - try again.

2] Your firewall and/or antivirus software are preventing the necessary connection. Solution -

temporarily disable your firewall and/or antivirus software until the activation completes.


3] The computer being used for activation has been used to jailbreak an iOS device in the past.

Solution - use a different computer.

4] iPad has been jailbroken. Your favorite search engine may provide some direction, but jailbreaks often prevent

activations/updates from succeeding. Per the Terms of Use for this forum, discussion of jailbroken iPads is

prohibited.


5] your region and/or timezone settings are inconsistent with your actual location. Solution - set region and/or timezone correctly.


Anecdotes in the forum say that Apple has changed the way the activation server is contacted and that older iPads on obsolete versions of iPadOS can no longer reach the server. Others have said connecting their old iPad to a Mac or PC to activate through the computer helps.


4 replies
Question marked as Top-ranking reply

Mar 19, 2024 9:50 AM in response to JCLaserna87

You should check this article: If you can't activate your iPad - Apple Support. If you can't activate your iPhone or iPad (Wi-Fi + Cellular) - Apple Support


If your iPad is a cellular model, some have reported that temporarily removing the sim allows activation to complete.


Otherwise, 5 possible causes for that error message:


1] Activation server is actually down. Very rare occurrence, and of short duration when it

does happen. Solution - try again.

2] Your firewall and/or antivirus software are preventing the necessary connection. Solution -

temporarily disable your firewall and/or antivirus software until the activation completes.


3] The computer being used for activation has been used to jailbreak an iOS device in the past.

Solution - use a different computer.

4] iPad has been jailbroken. Your favorite search engine may provide some direction, but jailbreaks often prevent

activations/updates from succeeding. Per the Terms of Use for this forum, discussion of jailbroken iPads is

prohibited.


5] your region and/or timezone settings are inconsistent with your actual location. Solution - set region and/or timezone correctly.


Anecdotes in the forum say that Apple has changed the way the activation server is contacted and that older iPads on obsolete versions of iPadOS can no longer reach the server. Others have said connecting their old iPad to a Mac or PC to activate through the computer helps.


Mar 19, 2024 10:02 AM in response to JCLaserna87

We see regular reports of issues re-activating older model iPads. The tags appended to your post suggest that you have an iPad mini1 - now well over ten years old.


Start here >>> If you can't activate your iPhone or iPad (Wi-Fi + Cellular) - Apple Support


If you are experiencing difficulties with (re)activation of your iPad, you may have more success if you connect your iPad to a Windows PC (with iTunes for Windows installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of macOS). Once connected to your computer, your iPad will be detected - and you should be able to activate using iTunes.


  1. Make sure that you have the latest version of macOS or the latest version of iTunes.
  2. Check that your computer has an Internet connection.
  3. With the cable that came with your iPad, connect your iPad to your computer. Locate your device on your computer.
  4. Wait while your computer detects and activates your iPad:
  • If you see an alert that shows "Set up as New" or "Restore from Backup", it means your iPad is activated.
  • If you get an error message that says the "activation information was invalid" or "activation information could not be obtained from the device", use recovery mode to restore your iPhone.



A restart of your WiFi Router may also be helpful.


To restart you home router, disconnect power - then wait at least 30 seconds before restarting. When you router has rebooted (which may take several minutes), force-restart your iPad:



Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.




Should it be necessary to escalate your issue to Apple Support, the quickest route to engaging with Apple Support will be via the Support link at top-right or bottom-left of this page - or using this link:

Official Apple Support


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Could not activate iPad (late2012)

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