Unable to access Outlook mail on my windows laptop

I had the new type Outlook page but now its reverted to the Classic style page. Whenever i use the mail icon on the quick start task bar i get a pop-up telling me there is a problem with a procedure entry point, when i cancel this three times i get the Classic style Outlook screen with the toggle switch to try the new Outlook but when i do this i am presented with the same pop-up. I can’t now get the new style Outlook screen back.

Windows, Windows 10

Posted on Mar 19, 2024 4:38 AM

Reply
1 reply

Mar 19, 2024 9:06 AM in response to Freedom95

Freedom95 wrote:

I had the new type Outlook page but now its reverted to the Classic style page. Whenever i use the mail icon on the quick start task bar i get a pop-up telling me there is a problem with a procedure entry point, when i cancel this three times i get the Classic style Outlook screen with the toggle switch to try the new Outlook but when i do this i am presented with the same pop-up. I can’t now get the new style Outlook screen back.

None of these are Apple products, you'll need to discuss this with Microsoft support.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Unable to access Outlook mail on my windows laptop

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.