How do I fix my iPhone SIM card not supported

Hello apple I wish you doing great I had a problem that I wish you going to help to fix it so I reset my phone and when I finish setting up it say SIM card not supported I look in YouTube and I find turbo sim solution but I don’t know how to use it would you please help me fix this problem


[Re-Titled by Moderator]

iPhone 8, iOS 16

Posted on Mar 19, 2024 7:44 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 19, 2024 7:56 AM

Did you purchase a used iPhone? If you did, it is carrier locked and ONLY the carrier the phone is locked to can unlock it. Apple can't help. And whatever you saw on YouTube could mess you up further.


Contact the carrier the phone is locked to to determine if the phone is eligible to be uplocked and what if any fees may be required for them to unlock it.


Apple cannot help you at all with this.


See this --> How to unlock your iPhone for use with a different carrier - Apple Support


1 reply
Question marked as Top-ranking reply

Mar 19, 2024 7:56 AM in response to hichem147

Did you purchase a used iPhone? If you did, it is carrier locked and ONLY the carrier the phone is locked to can unlock it. Apple can't help. And whatever you saw on YouTube could mess you up further.


Contact the carrier the phone is locked to to determine if the phone is eligible to be uplocked and what if any fees may be required for them to unlock it.


Apple cannot help you at all with this.


See this --> How to unlock your iPhone for use with a different carrier - Apple Support


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How do I fix my iPhone SIM card not supported

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.