Apps that used to work on iPhone 13 Pro suddenly stopped working

why have multiple apps that used to work on my iphone13 pro suddenly stopped working while they still work on my ipad. i deleted and reloaded, no luck




[Re-Titled by Moderator]

iPhone 6s, iOS 11

Posted on Mar 19, 2024 12:03 PM

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Posted on Mar 21, 2024 2:01 PM

Ok went to Genius Bar… turns out third party security sw (macafee) was causing the issue… had it awhile but must not have been compatible w a recent iOS update… May play with it but bottom line, removing it solved issue. Thanks for the help.

8 replies

Mar 19, 2024 9:20 PM in response to cal1gator

Ensure that your iPhone is updated to the latest iOS version and that is iOS 17.4

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 Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

Mar 20, 2024 10:04 PM in response to cal1gator

Ok… i alwaysq have both Wi-Fi and cellular turned on together. I don’t have VPN enabled. Just did a quick test and turning each off ( Wi-Fi and cellular) individually , I can still do a Google search w each individually and at least one streaming site works w either but the others don’t see an internet connection w either individually… and of course still dont work w both enabled either. I don’t usually go fooling with the settings for any of these apps but did check that a couple still have cellular enabled in the app as expected. Hmmm…

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Apps that used to work on iPhone 13 Pro suddenly stopped working

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