forgot my password

I am locked out of my iphone


iPhone 11, iOS 17

Posted on Mar 19, 2024 1:38 PM

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Question marked as Top-ranking reply

Posted on Mar 19, 2024 1:45 PM

If you mean you forgot your iPhone Passcode, depending on what you see on the screen see these links:


If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support


If you forgot your iPhone passcode, use your Mac or PC to reset it - Apple Support


In either scenario, you will have to erase the device. Hopefully, you've been backing up and can restore it from backup after you get back in. If you haven't backed up, your data is gone.

1 reply
Question marked as Top-ranking reply

Mar 19, 2024 1:45 PM in response to jerie20

If you mean you forgot your iPhone Passcode, depending on what you see on the screen see these links:


If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support


If you forgot your iPhone passcode, use your Mac or PC to reset it - Apple Support


In either scenario, you will have to erase the device. Hopefully, you've been backing up and can restore it from backup after you get back in. If you haven't backed up, your data is gone.

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forgot my password

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