My Order was cancelled
I ordered yesterday an Iphone 15 pro via online shop and paid it with revolut. The money were taken from my account and I choose a pickup time and my friend went to pick it up. But it turned up that the order was cancelled and I wasn't even notified.
What can be the reason of cancellation? Do I need to request a refund and when will I receive it?
Here is what my order says:
If I have not been billed, why were my money withdrawn?