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My Order was cancelled

I ordered yesterday an Iphone 15 pro via online shop and paid it with revolut. The money were taken from my account and I choose a pickup time and my friend went to pick it up. But it turned up that the order was cancelled and I wasn't even notified.

What can be the reason of cancellation? Do I need to request a refund and when will I receive it?


Here is what my order says:


If I have not been billed, why were my money withdrawn?

Posted on Mar 20, 2024 4:30 AM

Reply
1 reply

Mar 20, 2024 8:07 AM in response to oh_thats_dana

You are not asking Apple here. We are your fellow end-users gathered for mutual technical aide, not sales support. We have no access to Apple records—no one here can act on your behalf.


Any email you received from Apple re the purchase with have a section at the bottom showing how to contact them about the order. Be sure to have the order number at hand when you contact Apple.

My Order was cancelled

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