Money charged during free trail

I have downloaded an app and was in free trail for 3 days.Rs 6900 was deducted on second day of free trail and later I have cancelled the subscription before end of free trail.

As I have cancelled the subscription,it is not showing in purchase history and I am unable to ask for a refund.

help me out

iPhone 11, iOS 17

Posted on Mar 21, 2024 12:13 AM

Reply
2 replies

Mar 21, 2024 12:38 AM in response to AS2901

Tracking Your App Purchases and Subscriptions

Understanding your app spending habits and managing subscriptions can be tricky. Here's a breakdown of how Apple's App Store purchase history works:


  • Permanently Tracked Purchases and Subscriptions:
    • Once you purchase an app or subscribe to a service within the App Store, that transaction will be permanently recorded in your purchase history. This applies even if you uninstall the app or cancel the subscription later. There's no way to completely erase this record, but you can hide it from the main view (explained below).
  • Hiding Purchase History Items:
    • While you can't delete past purchases, you can hide them from your main purchase history list. This makes it easier to manage your active subscriptions and frequently used apps.
  • Web Browser Purchases Not Included:
    • This is an important point to remember. If you subscribe to an app's premium features directly through their website using a web browser, that transaction won't show up in your App Store purchase history. This is because the purchase bypassed the App Store system.
  • Apple ID Matters:
    • Your purchase history is linked to your specific Apple ID. If you change your Apple ID on your device, the purchase history associated with the old ID won't be accessible.


In summary:

  • App Store purchases and subscriptions made within the app itself are permanently recorded.
  • You can hide these past purchases from the main view but cannot erase them completely.
  • Web browser-based app subscriptions won't show in your App Store purchase history.
  • Your purchase history is tied to your Apple ID.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Money charged during free trail

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