how to deactivate iphone from Find my without waiting a month

I am in the exact same situation. Multiple contacts with Apple support and local approved Apple service provider. Device doesn’t turn on. They can’t do any service or replacement until device is removed from Find My. Since remove device was selected on iCloud on March 19th, it continues to indicate the device will be removed on April 19th. Apple support tells we they have elevated the case as high as it can go and the only solution is to wait a month until device drops off Find my, then it can get serviced. That is obviously a ridiculous answer.

This must be a new, inadvertent issue created by implementation of updated theft protection protocols. I have remotely removed devices in similar situations in the past and never had to wait a month for the device to be removed. I guess when they realize the effect the changes have on people trying to undergo repairs, Apple can fix this issue. But I doubt that will happen in time to help me.

having the same issue. Now been without a phone for 4 days! This is unbelievable! Can’t get a new phone and old phone doesn’t work! So we have no phone!, Telling me have to wait a month for “find my” to disable???? This is crazy! Apple you need to fix this asap!!!

Did you get this issue resolved I now have the same issue

thanks